At buyluxe.us, We’ve crafted our shipping policy to be as straightforward—and as speedy—as possible, so you enjoy a seamless click to closet experience. Sit back and elevate your style; we’ll take care of the delivery!

1. Order Processing Time 

Orders are typically processed within 1–2 business days

2. Shipping Time

Delivery normally takes the following time after your shipment

Standard delivery time is 4–6 business days.

3. Time Zone

All order processing and shipping schedules adhere to Eastern Standard Time (EST).

3. Cutoff Time

If you place your order by 12:00 PM EST on a business day, we’ll begin processing it that very same day.

4. Returns & Refunds

Returns: You may return any item within 30 days of delivery.

Refunds: Once we receive the returned item, your refund will be processed within 10 business days.

Refunds shipping is free.

5. Shipping Methods

We partner with trusted carriers:

USP

USPS

FedEx

to ensure your order arrives safely and on time.

6. Shipping Delays & Exceptions

  • Delays may occur due to weather, carrier issues, holidays, or other unforeseen circumstances
  • If a delay significantly affects your delivery, we will notify you as soon as possible

7. Shipping Cost & Restrictions

We offer Free Shipping on all orders within the USA, and there are no additional charges applied to any orders.

We currently ship to all 50 U.S. states and are working on expanding our delivery options—stay tuned!

8. International Shipping 

We do not offer international shipping at this time.

8. Order Tracking 

A confirmation email with your tracking number and carrier information will be sent to you once your product ships.

To check the status of your delivery, use this tracking number on the carrier's website.

9. Delivery Issues

If your package is:

Damage items

Incorrect items

Lost items

Feel free to reach out to our customer support team at +1 407 298 0890 or through our contact form, we will contact you within 24 hours. We’re here to assist you and will work diligently to resolve any issue quickly and efficiently.

10. Order Modification & Cancellation

You can modify or cancel your order within 24 hours. Once the order is in transit, it falls under our Return & Refund Policy.

10. Contact Information

If you have questions about shipping or need further assistance,

Business name: BUYLUXE LLC

Phone: +1 407 298 0890

Email: support@buyluxe.us

Address: 4662 S Kirkman Rd, Orlando, Florida 32811, USA

Hours: 9 AM – 6 PM EST, Monday – Friday

We’re committed to ensuring your satisfaction and are here to help every step of the way.